Shipping policy

Shipping Policy

Thank you for shopping with Hit The Wall This Shipping Policy outlines the terms and conditions related to the shipping of our products, including running-themed posters and apparel designed by well-known artists and designers. By placing an order, you agree to the terms outlined below.

1. Shipping Destinations

1.1. We ship to the following regions:Europe & North America .1.2. If your location is not listed at checkout, please contact us at leo@hitthewall.co.uk to inquire about potential shipping arrangements.

2. Processing Time

2.1. Orders are typically processed within 4 business days, excluding weekends and holidays.2.2. During peak seasons or promotional periods, processing times may be longer. Customers will be notified of any delays.

3. Shipping Methods and Delivery Times

3.1. We offer the following shipping options:

Standard Shipping: Estimated delivery within 6 business days.

4. Shipping Costs

4.1. Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.4.2. Occasionally, we may offer free shipping promotions. These will be subject to specific terms and conditions.

5. Order Tracking

5.1. Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.5.2. Please allow up to 8 hours for the tracking information to update.

6. Shipping Issues

6.1. Delayed or Lost Packages: While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control. If your package is delayed or lost, please contact us at [email address] for assistance.6.2. Incorrect Shipping Address: Ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.6.3. Customs and Duties: International orders may be subject to customs duties, taxes, or fees. These charges are the responsibility of the customer.

7. Damaged or Defective Items

7.1. If your package arrives damaged, please contact us at Leo@hitthewall.co.uk within 7 days of delivery with photos of the damage and your order details. We will work to resolve the issue promptly.

8. Unclaimed Packages

8.1. If a package is returned to us due to being unclaimed, the customer will be responsible for any reshipping fees. Refunds for unclaimed packages will be issued minus the original shipping costs.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at leo@hitthewall.co.uk

Thank you for choosing [Your Shop Name]. We’re committed to delivering your order as quickly and efficiently as possible.